How to Report Shortcut to use filter SQL to select Incidents from last 30 days?
How do I edit Report Shortcut to use filter SQL to select Incidents from last 30 days? The DATEDIFF function is not working. Please note that this is within the Report Shortcut SQL filter, not on the...
View Articlemanage filter,Manage filter using custom fields
I have added several custom fields to an item (e.g. product backlog). Now I want to add some filters, viewing only those regarding the input of a certain custom field. Example: I added 'Platform' as a...
View ArticleOnTime Database Schema
I am trying to locate the database schema so that I can create reports. Can you advise me on where it is located?
View ArticleSQL Error when adding custom fields
I was playing around with the workflow and templates over the past few days and decided to completely start from scratch since I gained a better understanding of how it all worked. I delete everything...
View ArticleOntime dit timeout
Hello, since some days our Ontime 13 installation has a strange habit. It runs normal, in ontime ways. But if you press edit it runs in sql timeouts. but the database is fast as always. The IIS says,...
View ArticleDoes OnTime 13.3.1 run on SQL Server 2014?
Does OnTime 13.3.1 run on SQL Server 2014? If not does the most current version of OnTime run on it? Thanks...
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